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Plesk shows error: Could not open configuration file example.com_webmail.conf: No such file or directory

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Dinara Aspembitova
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Applicable to:

  • Plesk for Linux

Symptoms

  • Plesk is showing the following error message:

    Warning: httpd: Syntax error on line 353 of /etc/httpd/conf/httpd.conf: Syntax error on line 6 of /etc/httpd/conf.d/zz010_psa_httpd.conf:
    Could not open configuration file /etc/httpd/conf/plesk.conf.d/webmails/example.com_webmail.conf:
    No such file or directory

  • After the configuration is restored to working state it will again fail after some time.

  • When it is failing, while debug log is actived, it will produce the following output in /var/log/plesk/panel.log:

    1. Configuration is started to being checked:

      CONFIG_TEXT: [2018-08-27 02:28:40.187] DEBUG [util_exec] [f926be357f4f8882cd171c1497bf728d-4] Starting: apache-config -t, stdin:
      [2018-08-27 02:28:40.194] DEBUG [util_exec] [d5442a6994695935536e6f50448dd3a5-4] Starting: nginx-config -t, stdin:

    2. Webmail configuration is being deleted:

      CONFIG_TEXT: [2018-08-27 02:28:40.208] DEBUG [util_exec] [5157fcc5c24f807f9a06c60751a9684b-0] Starting: websrvmng --remove-configs=nginx webmails/example.com_webmail.conf, stdin:

    3. Configuration check is failing:

      CONFIG_TEXT: [2018-08-27 02:28:40.496] DEBUG [util_exec] [f926be357f4f8882cd171c1497bf728d-4] Finished in 0.30927s, Error code: 1, stdout: Action '-t' failed.
      The Apache error log may have more information.
      , stderr: apache2: Syntax error on line 216 of /etc/apache2/apache2.conf: Syntax error on line 6 of /etc/apache2/conf-enabled/zz010_psa_httpd.conf: Could not open configuration file /etc/apache2/plesk.conf.d/webmails/example.com_webmail.conf: No such file or directory

Cause

This is Plesk bug with ID #PPPM-9180, which is planned to be fixed in one of the future product updates.
 

Resolution

This is a cosmetic bug which does not cause real Apache or Nginx misconfiguration.
Error message can be removed from Plesk using Webserver Configuration Troubleshooter.

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Comments

2 comments

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  • Avatar
    Liam Coyle

    This issue is affecting us after we repaired an orphaned subscription

    Let us know when it is fixed please

     

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  • Avatar
    Ivan Postnikov

    @Liam, sure, the article will be updated with this information.

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