- Plesk for Windows
- An installation of MSSQL 2017 Server fails via Plesk Web Installer. The following messages is shown in
CONFIG_TEXT: Error: The installation of the package 'sql2017_express' failed with code -2068052378. (install: Installing MSSQL 2017 server...)
Not all packages were installed.
Please contact product technical support.
- In the file
C:\Program Files\Microsoft SQL Server\<version>\Setup Bootstrap\Log\Summary.txtthe content below can be found:
CONFIG_TEXT: Detailed results:
Feature: Full-Text and Semantic Extractions for Search
Reason for failure: An error occurred for a dependency of the feature causing the setup
process for the feature to fail.
Next Step: Use the following information to resolve the error, and then try the setup process again.
Component name: Microsoft Visual C++ 2015 Redistributable
Component error code: 1638
Component log file: C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\<timestamp>\VCRuntime140_x64_Cpu64_1.log
Error description: VS Shell installation has failed with exit code 1638.
- In log file
C:\Program Files\Microsoft SQL Server\140\Setup Bootstrap\Log\<timestamp>\VCRuntime140_x64_Cpu64_1.logthe following records are displayed:
CONFIG_TEXT: e000: Error 0x80070666: Cannot install a product when a newer version is installed.
MSSQL 2017 requires C++ 2015, but the component cannot be installed when C++ 2017 is already installed due to Microsoft restriction.
- Connect to the server via RDP
- Go to Windows Control Panel > Programs & Features > Add/Remove Components and remove "Microsoft Visual C++ 2017":
- Go to Plesk > Tools & Settings > Upgrades & Updates and Install MSSQL 2017 again.