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Some functionalities are missing in Plesk admin interface

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Yaroslav Tarasov
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Plesk for Windows Plesk for Linux kb: technical ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Symptoms

  • Some functionalities are absent in Plesk interface (Extensions button in the left panel, Subscriptions menu, PHP Settings for a domain, links in Tools & Settings, etc.);
  • Change View option to change interface view from Power User to Service Provider is missing in the left bottom corner;1.png

Cause

Plesk administrator interface management is locked by enabled Restricted Mode (on Plesk Obsidian) / Custom View (on Plesk Onyx) in Tools & Settings > Restricted Mode Settings/Custom View Settings.

Resolution

Log in to Plesk go to Tools & Settings > Restricted Mode Settings and untick Enable Restricted Mode:
25.PNG

Command-line solution
  1. Connect to the server via SSH/RDP

  2. Run the following command on Linux or Windows server:

    # plesk bin poweruser --off -lock false

    In case Plesk Web Admin edition is in use, the command should be:

    # plesk bin poweruser --on -simple false -lock false

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