On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Unable to upload any file via domain File Manager after changing post_max_size and upload_max_filesize values: The file "Test.jpg" is too big. Try to upload this file via FTP

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5 comments

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    warittha phattharawong

    We tested it and it doesn't work.

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    Ivan Postnikov

    Hello warittha phattharawong

    Please, let me know the size of file you've tried to upload and provide the output of the following commands:

    cat /usr/local/psa/admin/conf/php.ini | grep post_max_size

    cat /usr/local/psa/admin/conf/php.ini | grep upload_max_filesize

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    Emil Cataranciuc

    cat /usr/local/psa/admin/conf/php.ini | grep post_max_size

    post_max_size = 2147483647

    cat /usr/local/psa/admin/conf/php.ini | grep upload_max_filesize

    upload_max_filesize = 2147483647

    Still getting the error.

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    Ivan Postnikov

    Hello Emil Cataranciuc

    In this case and if the uploaded file is actually less than 2 Gbs, please, consider submitting a support request for the issue to be checked on our side.

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    Adel A

    Hi,

    I tried and I got this :

    ([root@server ~]# /usr/local/psa/admin/conf/php.ini
    -bash: /usr/local/psa/admin/conf/php.ini: Permission denied) .

    Any idea ?

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