Unable to install Softaculous Auto Installer extension in Plesk: ionCube Loader is not loaded

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    fergus edmunds (Edited )

    I am having the same issue with Ubuntu 18.04.2. (Plesk Onyx 
    Version 17.8.11)

    /opt/plesk/php/7.2/bin/php -v | grep -i ioncubeApparently it has Ioncube loader:

    with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v10.3.2, Copyright (c) 2002-2018, by ionCube Ltd.
    root@localhost:~#

    Please advise.

     

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    Dinara Aspembitova (Edited )

    Hello @fergus,

    I have reproduced the same behavior on a test server Ubuntu 18, Plesk 17.8 and I have reported this case.

    After getting the results, the article will be updated. Click "Follow" to be notified.

    Meanwhile, you can apply the workaround form the article https://support.plesk.com/hc/en-us/articles/115000228505 ,but change the "7.0" to "7.2".

    For example, 
    ----------
    cp ioncube/ioncube_loader_lin_7.2.so /usr/lib/php/20170718
    echo "zend_extension=ioncube_loader_lin_7.2.so" > /etc/php/7.2/cli/conf.d/00-ioncube-loader.ini
    echo "zend_extension=ioncube_loader_lin_7.2.so" > /etc/php/7.2/apache2/conf.d/00-ioncube-loader.ini
    echo "zend_extension=ioncube_loader_lin_7.2.so" > /etc/php/7.2/cgi/conf.d/00-ioncube-loader.ini
    echo "zend_extension=ioncube_loader_lin_7.2.so" > /etc/php/7.2/fpm/conf.d/00-ioncube-loader.ini
    ----------

     

     

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    fergus edmunds

    Thanks. That worked.

     

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    Christopher Danks

    this issue still happens in Plesk obsdian (centos 7)

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    Anzhelika Khapaknysh

    @Christopher Danks,

    Check whether PHP by OS vendor is installed:

     Tools & Settings > Updates > Web Hosting > PHP interpreter versios and install PHP from OS vendor.

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    Gerard Martin Stadalius

    The above instructions worked for me,it must be a bug in plesk just now especially if you have to reinstall the loader considering it tells you its loaded.Please fix this surely the devs can do this and iron out the bugs.

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