Starting on October 19, 2021, we will enable single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
To be prepared for this change and to avoid the need to register during your next ticket submission after the change, we encourage you to create an account here before October 19 using the same email address as your current Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account. You will continue to use ZenDesk authentication until we switch over to single-sign-on on October 19th.

How to disable Google Authenticator for Plesk via a command-line interface

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    Nick Legge

    This was a lifesaver! My phone crashed and I had to do a full wipe in recovery mode which cleared the authenticator codes, and there is no way of getting these back unless you're in plesk but you can't get in as you don't have the codes...

    Worked like a charm but you do have to be logged in as root. Type "su -l" and your original login password in Putty to become root...and breathe again!

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