Applicable to:
- Plesk Onyx for Linux
Symptoms
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Impossible to send or receive the email on the server.
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Local delivery does not work.
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Records like the following can be found in
/var/log/maillog
:CONFIG_TEXT: postfix/cleanup[11217]: 79BBA21A00DD: milter-reject: END-OF-MESSAGE from localhost.localdomain[::1]: 4.7.1 Service unavailable - try again later; from=john.doe@example.com to=john.doe@example1.com proto=ESMTP helo=<example.com>
postfix/smtpd[11272]: disconnect from localhost.localdomain[::1] ehlo=1 auth=1 mail=1 rcpt=1 data=0/1 rset=1 quit=1 commands=6/7
/usr/lib/plesk-9.0/psa-pc-remote[9037]: Message aborted.
/usr/lib/plesk-9.0/psa-pc-remote[9037]: Message aborted.
spamd[17708]: prefork: child states: BI -
Warden Anti-spam and Virus Protection extension is installed on the server.
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Anti-Spam-milter and Anti-Virus-milter are running in Plesk > Extensions > My Extenshions > Warden Anti-spam and Virus Protection.
Cause
Warden Anti-spam and Virus Protection extension internal issue.
Resolution
- Log into Plesk.
- Go Plesk > Extensions > My Extensions > Warden Anti-spam and Virus Protection.
- Disable Anti-Spam-milter and Anti-Virus-milter.
- Contact the extension technical support for the assistance.
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