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Unable to access Plesk via https://example.com:8443: This site can’t be reached

Updated July 25, 2018 15:10

Applicable to:

Plesk for Linux
Plesk for Windows

Symptoms

Unable to access Plesk via https://example.com:8443 with the error:

PLESK_INFO: This site can’t be reached
In Plesk > Tools & Settings > Server settings the Full hostname* is specified as example.com.
The domain example.com does not resolve to any IP address:

# dig +short example.com
#

Cause

The domain DNS misconfiguration.

Resolution

Resolve the issue with the DNS missconfiguration.

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