Applicable to:
- Plesk for Linux
- Plesk for Windows
Symptoms
-
Unable to access Plesk via https://example.com:8443 with the error:
PLESK_INFO: This site can’t be reached
-
In Plesk > Tools & Settings > Server settings the Full hostname* is specified as example.com.
-
The domain example.com does not resolve to any IP address:
# dig +short example.com
#
Cause
The domain DNS misconfiguration.
Resolution
Resolve the issue with the DNS missconfiguration.
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