- Plesk for Windows
Cannot migrate a subscription:
Failed to copy web files for subscription 'example.com'
Migration tools tried to perform operation in 3 attempts: Rsync failed to copy files from the source server 'source' (203.0.113.2) to target Plesk server:
This could happen because of a network connection issue. Run migration for that subscription once more.
The following records are in debug log of the migration session:
CONFIG_TEXT: [ERROR] parallels | Failed to execute received command for function 'sh_unchecked'
Traceback (most recent call last):
File "panel-migrator-rpc-agent.py", line 850, in handle
File "panel-migrator-rpc-agent.py", line 137, in sh_unchecked
File "subprocess.pyc", line 711, in __init__
File "subprocess.pyc", line 948, in _execute_child
WindowsError: [Error 2] The system cannot find the file specified
Clam Sentinel antivirus scanner is installed on the source server.
The following messages are displayed in the scan logs of Clam Sentinel(right click on the icon of Clam Sentinel in tray and open Logs > Messages):
CONFIG_TEXT: ##### Sunday, July 22, 2018 7:16:25 AM (Administrator@SOURCE_SERVER)
A suspicious file was moved to quarantine!
##### Sunday, July 22, 2018 7:17:08 AM (Administrator@SOURCE_SERVER)
A file with invalid PE format was moved to quarantine!
Antivirus moved necessary for the migration process files of Plesk Migrator to quarantine.
- Connect to the source server via RDP;
- Add the path C:\plesk_migrator\ to whitelist in Clam Sentinel settings using the instruction from here: http://clamsentinel.sourceforge.net/SentinelSimpleGuide.html
Temporarily disable Clam Sentinel and Clam antivirus until the migration is finished.
- Start a new migration session.