- Plesk Onyx for Linux
- Plesk Onyx for Windows
At Subscriptions > example.com > Account section:
- Unlock & Sync button is missing;
- Service plan: Custom is shown.
Why is it missing?
The subscription is not associated with any service plan.
Select the service plan for a subscription:
- Log into Plesk
- Go to Subscriptions > example.com.
- Click Change plan/add-ons
- Select the service plan from the drop-down list and click OK or Apply.