- Plesk for Linux
- Plesk for Windows
Plesk 17.8.11 is being used with the Update 10 or less:
# plesk -v | grep Product
Product version: Plesk Onyx 17.8.11 Update #9
During execution of the API request the following error message is being returned
CONFIG_TEXT: <?xml version="1.0"?>
<errtext>Parser error: Request is invalid. Error in line 2: Element 'ftp-user': This element is not expected. Expected is one of ( request-settings, server, customer, webspace, subdomain, dns, db_server, mail, certificate, site-alias ).</errtext>
ftp-user was not included in the release of Plesk 17.8.11.
Apply the latest Plesk updates according to the article How to update Plesk
Note: This operator was returned in Plesk version 17.8.11 Update 11
"Returned the ftp-user operator to XML API (184.108.40.206, 220.127.116.11, 18.104.22.168, and 22.214.171.124 versions)."