Applicable to:
- Plesk Onyx for Linux
Symptoms
- Trying connecting over FTP results in the following error:
# ftp 203.0.113.2
ftp: connect: Connection refused
- 21st port is not being listened:
# netstat -aonpl | grep :21
- Checking configuration files results in the output below:
# rpm -V psa-proftpd*
.......T. c /etc/ftpusers
S.5....T. c /etc/proftpd.conf
missing c /etc/xinetd.d/ftp_psa
Cause
Missing /etc/xinetd.d/ftp_psa configuration file.
Resolution
- Connect to the server via SSH;
- Download the configuration file:
# wget https://plesk.zendesk.com/hc/article_attachments/360008663293/ftp_psa.tar.gz
- Unpack it:
# tar xvzf ftp_psa.tar.gz
- Move to the appropriate directory:
# mv ftp_psa /etc/xinet.d/
- Restart xinetd service:
# service xinetd restart
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