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FTP does not work: ftp: connect: Connection refused

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Alisa Kasyanova
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Applicable to:

  • Plesk Onyx for Linux

Symptoms

  • Trying connecting over FTP results in the following error:

    # ftp 203.0.113.2
    ftp: connect: Connection refused

  • 21st port is not being listened:

    # netstat -aonpl | grep :21

  • Checking configuration files results in the output below:

    # rpm -V psa-proftpd*
    .......T. c /etc/ftpusers
    S.5....T. c /etc/proftpd.conf
    missing c /etc/xinetd.d/ftp_psa

Cause

Missing /etc/xinetd.d/ftp_psa configuration file.

Resolution

  1. Connect to the server via SSH;
  2. Download the configuration file:

    # wget https://plesk.zendesk.com/hc/article_attachments/360008663293/ftp_psa.tar.gz

  3. Unpack it:

    # tar xvzf ftp_psa.tar.gz

  4. Move to the appropriate directory:

    # mv ftp_psa /etc/xinet.d/

  5. Restart xinetd service:

    # service xinetd restart

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