- Plesk Onyx for Linux
- Plesk Onyx for Windows
- Plesk for Windows
Subscription is not migrated, migration finishes without any information.
- The following information can be found in
CONFIG_TEXT: Auxiliary user role 'Application User' for ''jdoe'' already exist, so skip it core.actions.final_report.print_report|||******************** Summary ******************** core.actions.final_report.print_report|||Operation finished successfully for 0 out of 0 subscriptions
Customer that is an owner of subscription belongs to a Reseller on the source server. At the same time Customer with the same username belongs to "admin" on destination server.
- Subscription on the source server uses service Plan that belongs to Reseller. Destination server doesn't have this service plan.
Plesk Migrator bug #PMT-4487 which is planned to be fixed in future product updates.
Until the fix became available, use the following steps as a workaround:
Log into Plesk on a target server.
Change Username for Customers > John > Change Login Info .
Open Extensions > Plesk Migrator > [select subscriptions to migrate] > Switch to advanced mode.
Reassign affected subscription to hosting plan which exists on the target server: select the affected subsription > click Reassign > Service plan > enter the name of the service plan which exists on a target server > OK.
Perform a migration.