Unable to configure PostgreSQL in Plesk Onyx on Ubuntu 18.04: The test connection to the database server has failed

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    OHOUO YVES DANIEL

    i got the same error for UBUNTU 16.04 LTS

    i can't add and connect to postgresql server with admin user.

  • Avatar
    Alexandr Redikultsev

    Hello @OHOUO YVES DANIEL!

    As I can see from the screenshot, PostgreSQL 10.4 is installed on the server. I have updated the article with a little bit more details regarding this issue.

    In short, the error is actual for PostgreSQL 10 on any OS, Ubuntu 18.04 just has it out-of-the-box.

    I suggest removing PostgreSQL 10 from the server via Plesk installer and with the help of `apt purge postgresql*` command. Then, disable custom repositories and install PostgreSQL 9 that comes for Ubuntu 16.04 out of the box.

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    Oldiesmann

    Any word on when this will be fixed?

  • Avatar
    Alisa Kasyanova

    @Oldiesmann

    As for now, there is no exact ETA on this fix.
    You may subscribe to this article to be notified when the bug would be fixed or check our Release Notes: https://docs.plesk.com/release-notes/onyx/change-log/

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