- Plesk Onyx for Linux
- Plesk Onyx for Windows
- Plesk for Linux
- Plesk for Windows
One of the following messages appears in an attempt to retrieve a key for Smart Updates for WordPress Toolkit additional license via Plesk > Tools & Settings > License Management > Additional License Keys > ext-wp-toolkit-smart-updates > Retrieve Additional Key:
CONFIG_TEXT: Product "ext-wp-toolkit-smart-updates" not installed
CONFIG_TEXT: Unable to retrieve additional license key: The version of your installed software is 9.99, but the current license version is 1.0
It is a WordPress Toolkit bug with ID EXTWPTOOLK-1470, which is fixed in WordPress Toolkit 4.2.0.
Update WordPress Toolkit extension to the last version.
As workaround, the key for Smart Updates for WordPress Toolkit additional license can be retrieved together with retrieving the key for Plesk license only.
To retrieve the key for Plesk license, use the following steps:
Go to Plesk > Tools & Settings > License Management > Plesk License Key.
Click the Retrieve Keys button.