Plesk Backup Manager takes too long to respond or does not load at all when FTP storage is configured

Follow

Comments

3 comments

  • Avatar
    FGP

    This doesn't solve the problem.

    2
    Comment actions Permalink
  • Avatar
    Tippy (Edited )

    I too have this same issue with no resolution from the suggested fix.

    My remote ftp backup server is down, and access to the backup manager takes 3 or 4 minutes.

    I changed the ini as above, and rebooted.

    Plesk 18.0.46 last update Sept 19

    1
    Comment actions Permalink
  • Avatar
    Kuzma Ivanov

    Hi @Tippy

    If your remote FTP server continues to be down, I'd recommend to temporary disable this FTP server in Plesk at Tools & Settings > Backup Manager > Remote Storage Settings > FTP(S) > Use FTP(S) storage.

    Otherwise, make sure the remote FTP server is accessible from your Plesk server.

    By the way, reboot is not required after you make changes in /usr/local/psa/admin/conf/panel.ini.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request