On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Plesk administrator receives notification: your virus bases are not up to date

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3 comments

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    Daerik Khan

    Used methods listed above, still receive notifications every 1 minute from 3am - 4am daily.

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    Ivan Postnikov

    Hello Daerik Khan

    In that case, additional investigation is required. Submit a support request for further investigation.

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    Daerik Khan

    If anyone runs into my situation, simply reinstall the Plesk Premium antivirus. I resolved my issue.

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