On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Unable to edit certain files in Plesk File Manager when Plesk URL page is served by Cloudflare: user is forcefully logged out from Plesk

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    TJ Rutkowksi

    Adding the Cloudflare IPs (https://www.cloudflare.com/ips/) to the Plesk trusted list (Tools & Settings >> IP Address Banning >> Trusted IP Addresses) resolves the issue for me.

    No need to contact Cloudflare support.

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