- Plesk Onyx 17.0 for Linux
Note: This article has the reference to the issue with the fix available:
Plesk 17.0.17 is installed. Domain
example.comshows the following error:
CONFIG_TEXT: 403 Forbidden
Note: If Plesk version is not 17.0.17, use following guide: [HUB] 403 Forbidden
Or Plesk 17.8.11MU15 or earlier is installed and the error below occurs during installation of the AfterLogic WebMail in Domains > example.com > Applications:
CONFIG_TEXT: Unable to install the app because its installation requirements are not met.
PHP extension The 'pdo_mysql' extension was not found.
Proxy mode is disabled in Domain > example.com > Apache & Nginx Settings.
PHP handler set to application served by Apache or to FastCGI application in Domain > example.com > PHP Settings.
Nginx proxies don't request to Apache, thus PHP scripts cannot be served by Apache. This is Plesk bug with ID #PPPM-6171, which is fixed in Plesk 17.5.3 update 12. For the Plesk 17.8 fix is going to be included in the 17.8.11 update 16, within bug fix #PPPM-8988.
Consider Plesk upgrade to the newest version. If Plesk upgrade is not convenient, apply a workaround below:
- Log into Plesk.
- Apply one of solutions below:
Enable Proxy mode in Domain > example.com > Apache & Nginx Settings.
Set PHP hander set as FPM application served by nginx in Domain > example.com > PHP Settings.