On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

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    Mendel Nemanov

    I have done the fix and it works

    BUT: I have done this fix several times and somehow plesk keep putting back the broken version of the file.

    Currently on version 17.8.11

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  • Hi Mendel Nemanov,

    Unfortunately, what the ZIP file contains is a hotfix that has to be applied after every update on the server. Plesk, on automatic update, might overwrite that file with the default (and broken) one.

    So far, the bug is not solved yet :(

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