Unable to access Plesk Firewall: Permission Denied

Ivan Kamnev

Updated January 14, 2021 11:39

Plesk Onyx for Linux kb: fixed kb: bug ABT: Group A

Applicable to:

Unable to access Plesk > Tools & Settings > Firewall, the error below is shown:

PLESK_ERROR: Error: Permission Denied
Power User View mode is in use.
Use Custom View option is enabled in Tools & Settings > Interface management:
Click on the screenshot below to expand
The Firewall option is enabled in Tools & Settings > Custom View Settings:
The Extensions option is disabled in Tools & Settings > Custom View Settings:

Product issue:

#PPPM-8847 "If, in Restricted Mode Settings, Firewall (under “Tools & Resources”) is selected, while Extensions management (under “Extensions”) is not, going to Tools & Settings > Firewall no longer shows the “permission denied” error when Power User view and Restricted Mode are enabled."
Fixed in:
- Plesk Obsidian 15 September 2020 (Linux)

Please consider updating your server:

If an update is not possible for some reason, please apply the workaround below:

Temporary solution