- Plesk Onyx for Windows
After a full server scheduled backup is executed, Backup Manager uploads the whole backup file into the chosen external FTP successfully. Instead of deleting the local file afterwards, it leaves part of it locally on the server;
The following warning occurs after completion of the backup task:
PLESK_WARN: Unable to get attributes of the file C:\Inetpub\vhosts\example.com\httpdocs_foto\file.jpg: Access is denied. The file will not be archived.
- The following error is found on
CONFIG_TEXT: Unable to remove file "C:\Program Files (x86)\Plesk\Backup\clients\jdoe\domains\example.com/backup_user-data_<datetime>.zip": boost::filesystem::remove: The process cannot access the file because it is being used by another process: "C:\Program Files (x86)\Plesk\Backup\clients\jdoe\domains\example.com/backup_user-data_<datetime>.zip"
C:\Inetpub\vhosts\example.com\httpdocs_foto\file.jpgfile was uploaded to the folder through AspUpload, which sets wrong permissions to the uploaded file.
Incorrect permissions set by AspUpload custom tool on
Note: if you don't have administrative access to Plesk server via RDP, contact your hosting provider regarding the issue
- Connect to the server via RDP
- Righ click on
C:\Inetpub\vhosts\example.com\httpdocs\_foto\file.jpgfile > Properties > Security (tab) and click on add/edit the users and groups so the permission entries look like as the following example: