- Plesk Onyx for Windows
Note: this article is for the ones who have administrative access to Plesk and has access to Tools & Settings tab as the SSl/TLS Certificates tab can be blocked by an administrator or hosting provider.
The SSL/TLS Certificates tab under Domains > example.com is missing.
A shared IP address is assigned to example.com webspace on Domains > example.com > Hosting Settings.
However, if a dedicated IP address is assigned to the webspace, the SSL/TLS Certificates option becomes available.
Server Name Indication (SNI) is natively supported by the Operating System and the webserver.
The following article does not help: Unable to install a certificate for a domain: SSL/TLS Certificates option is missing
- Migration to the server is generating the following warning:
PLESK_WARN: SNI is not available on the destination server
- The operating system is Windows Server 2012 and higher.
- #PPPM-8825 "The SNI support option is available again in Server Settings."
- Plesk Onyx 17.5 09 July 2018 (Windows)
If update is not possible for some reason you may try the following
If update is not possible for some reason you may try the following workaround:
Connect to the server via RDP.
Download and unpack the custom fix attached.
Create a backup copy of
%plesk_dir%\admin\plib\Server\Preferences\Formand replace the unpack fix in %plesk_dir%\admin\plib\Server\Preferences\Form.
Log into Plesk
Go to Plesk > Tools & Settings > Server Settings.
Make sure that option Turn on SNI support, which allows using individual SSL/TLS certificates on websites with the same IP address is checked and click OK.