- Plesk Onyx 17.8 for Linux
Note: this article is for the ones who have administrative access to Plesk and has access to Tools & Settings tab as the SSl/TLS Certificates tab can be blocked by administrator or hosting provider.
The SSL/TLS Certificates tab under Domains > example.com is missing.
A shared IP address is assigned to example.com webspace on Domains > example.com > Hosting Settings.
However, if a dedicated IP address is assigned to the webspace, the SSL/TLS Certificates option becomes available.
Server Name Indication (SNI) is natively supported by the Operating System and the web server.
The following article does not help: Unable to install a certificate for a domain: SSL/TLS Certificates option is missing
- Migration to the server is generating the following warning:
PLESK_WARN: SNI is not available on the destination server
- The operation system is Windows Server 2012 and higher.
- #PPPM-8825 " The SNI support option is available again in Server Settings. "
- Plesk Onyx 17.5.3 Update 53 09 July 2018 (Windows)
If update is not possible for some reason you may try the following workaround:
Connect to the server via RDP.
Download and unpack the custom fix attached.
Create a backup copy of
%plesk_dir%\admin\plib\Server\Preferences\Formand replace the unpack fix in %plesk_dir%\admin\plib\Server\Preferences\Form.
Log into Plesk
Go to Plesk > Tools & Settings > Server Settings.
Make sure that option Turn on SNI support, which allows using individual SSL/TLS certificates on websites with the same IP address is checked and click OK.