Applicable to:
- Plesk Onyx for Linux
Symptoms
-
Backup is created with the following warning:
PLESK_WARN: Not all the data was backed up into /var/lib/psa/dumps successfully. Total space: 915.00 GB; Available space: 857.00 GB; Mounted on: /. /usr/lib/plesk-9.0/sw-tar: Cowardly refusing to create an empty archive Try '/usr/lib/plesk-9.0/sw-tar --help' or '/usr/lib/plesk-9.0/sw-tar --usage' for more information.
-
Tar 1.29b1.1 package is installed:
# dpkg -l | grep tar
ii tar 1.29b-1.1 amd64 GNU version of the tar archiving utility - Plesk Onyx 17.8 is installed in Debian 9 or Ubuntu 16
Cause
This error message is caused by a bug in Tar 1.29b-1.1 package used by Backup Manager process.
This software issue has been identified with the bug ID #PPPM-9811 which is planned to be fixed in upcoming updates.
Resolution
Subscribe to this article to get a notification once the bug fix will become available.
As a workaround:
-
Connect into the server via SSH
-
Backup
Storage.pm
andTarBundle.pm
files:# mv /opt/psa/PMM/agents/shared/Storage/Storage.pm{,.bak}
# mv /opt/psa/PMM/agents/shared/Storage/TarBundle.pm{,.bak} -
Download and apply fix with the following commands:
# wget -O /opt/psa/PMM/agents/shared/Storage/Storage.pm https://support.plesk.com/hc/en-us/article_attachments/360019874834/Storage.pm
# wget -O /opt/psa/PMM/agents/shared/Storage/TarBundle.pm https://support.plesk.com/hc/en-us/article_attachments/360019874854/TarBundle.pm
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