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Unable to connect to FTP server on Plesk via FileZilla: Certificate expired

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Leonid Gukhman
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Plesk for Windows kb: technical ABT: Group A

Applicable to:

  • Plesk for Windows

Symptoms

  • In an attempt to connect to the server via FileZilla using the specific IP address, e.g. 203.0.113.2, the information that the certificate is expired appears:

    Screenshot.png

  • A non-expired certificate is chosen in Plesk under Tools & Settings > IP Addresses > 203.0.113.2 > SSL/TLS certificate field.

Cause

The expired certificate is used in IIS for the IP address.

Resolution

  1. Connect to the server via RDP.

  2. Go to IIS > Server_name > Sites > 203.0.113.2 > FTP SSL Setting.

  3. Choose a non-expired certificate in the drop-down menu opposite the SSL certificate option and press the Apply button:

    Screenshot_2.png

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