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Unable to connect to Plesk server over FTP: FAIL: ftp per_source_limit

Updated July 17, 2018 04:12

Applicable to:

Plesk for Linux

Symptoms

Unable to connect to Plesk server over FTP with the following error is shown in an FTP client:

CONFIG_TEXT: Error: Could not connect to server
The following error is found in the file /var/log/messages (/var/log/syslog on Debian and Ubuntu):

CONFIG_TEXT: FAIL: ftp per_source_limit from=203.0.113.2

Cause

Connection limit per IP address is exceeded.

Resolution

Connect to the server using SSH.
Edit the configuration file /etc/xinetd.d/ftp_psa in the following way:
- Before the change:
  
  CONFIG_TEXT: service ftp
  {
  flags = IPv6
  disable = no
  socket_type = stream
  protocol = tcp
  wait = no
  user = root
  instances = UNLIMITED
  server = /usr/sbin/in.proftpd
  server_args = -c /etc/proftpd.conf -S 0.0.0.0
  }
- After the change:
  
  CONFIG_TEXT: service ftp
  {
  flags = IPv6
  disable = no
  socket_type = stream
  protocol = tcp
  wait = no
  user = root
  instances = UNLIMITED
  per_source = UNLIMITED
  server = /usr/sbin/in.proftpd
  server_args = -c /etc/proftpd.conf -S 0.0.0.0
  }
Restart the service xinetd:

# service xinetd restart

Comments

2 comments

Sharul Hafiz July 17, 2018 03:37

we have this at the top of the file, will the changes lost after some time?

#ATTENTION!

#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST AFTER YOU UPGRADE PARALLELS PLESK PANEL.

0

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Ivan Postnikov July 17, 2018 04:12

Hello @Sharul,

Yes, these changes will be rolled back after upgrading Plesk.

The article will be reviewed soon.

0

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