- Plesk Onyx for Linux
Plesk and sites are unreachable from specific IP-Addresses and show the following error:
CONFIG_TEXT: This site can’t be reached
203.0.113.2 took too long to respond.
IP-address can be found in Fail2Ban ban list:
# plesk bin ip_ban --banned
Banned IP addresses:
203.0.113.2 plesk-panel Jan 1, 2018
IP-Address is banned by Fail2Ban.
Note: In commands below
203.0.113.2 is an IP-Address where it is not possible to access Plesk and sites from.
Connect to the server via SSH.
Unban the IP-Address:
# plesk bin ip_ban --unban 203.0.113.2,plesk-panel
SUCCESS: The selected IP addresses were unbanned.
Add the IP-Address to the list of Trusted IP-Addresses to prevent the issue in future:
# plesk bin ip_ban --add-trusted 203.0.113.2