- Plesk for Linux
The installation of the SugarCRM application fails with the following error in Plesk UI:
PLESK_ERROR: Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem.
The 'mysql' extension was not found.
The PHP version 7.0.30 is chosen in Plesk > Domains > example.com > PHP Settings:
Unsupported PHP version for the SugarCRM application.
Go to Domains > example.com > PHP Settings and choose the supported PHP version for the SugarCRM application.