- Plesk Onyx for Windows
- Plesk for Windows
Plesk upgrade fails with one of the following error messages:
CONFIG_TEXT: Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_17.8.11\thirdparty-windows-x86_64\rewrite_7.2.1980_x64.msi': Fatal error during installation. (Error code 1603) Action '' failed with error 1603(0x00000643) Error: The installation of the package 'urlrewrite' failed with code 1603. (upgrade: Upgrading IIS URL Rewrite Module...)
CONFIG_TEXT: Failed to install 'C:\ProgramData\Plesk\Installer\cache\pool\release\PLESK-WIN_18.0.26_2994\thirdparty-windows-x86_64\rewrite_7.2.1993_x64.msi': Fatal error during installation. (Error code 1603) Sub-action 'InstallMsiPackage' failed with error code: 1603(0x00000643)
rewrite_7.2.XXXX_x64.msi package is corrupted.
Connect to the server via RDP.
Rename the corrupted
rewrite_7.2.XXX_x64.msipackage mentioned in the error located in the folder
Start a command prompt as an Administrator and restart IIS:
Rerun the upgrade.
If the upgrade still fails, refer to this KB article.