- Plesk Onyx
Unable to login into the webmail (e.g. Horde or Roundcube)
webmail.example.comdue to the following error:
PLESK_WARN: Login Failed
Password reset did not resolve the issue.
example.comsubscription was migrated from another server.
example.comresolves to the new server IP address:
# dig +short example.com
webmail.example.comresolves to the IP address of the previous server:
# dig +short webmail.example.com
DNS settings were changed in order to be pointed to the new server.
DNS propagation tool, e.g. whatsmydns.net, shows that
webmail.example.comstill resolves in several countries to the IP address of the previous server.
DNS records for
webmail.example.com are not fully propagated worldwide yet.
Wait up to 48 hours until new records are available on all global DNS servers.