- Plesk for Linux
Backup task completes with warning:
Warning: (domain object 'example.com') Not all the data was backed up into /var/lib/psa/dumps/clients/JohnDoe/domains/example.com successfully. Total space: 714.00 GB; Available space: 508.00 GB; Mounted on: /var.
For security reasons, backing up is performed on behalf of subscription's system user. This system user has no read access to: /var/qmail/mailnames/example.com/john.doe/Maildir/subscriptions
So it was not backed up. All other data was backed up successfully. To fix this issue you may run the command 'plesk repair fs' or grant access read/write manually to the file or directory for system user "popuser" or "apache".
plesk repair fscommand does not show any errors:
# plesk repair fs example.com
Checking virtual hosts' file system ................................. [OK]
Error messages: 0; Warnings: 0; Errors resolved: 0
The affected directory has incorrect permissions:
# ls -la /var/qmail/mailnames/example.com/mailbox/Maildir/subscriptions
-rw------- 1 root root 34 May 15 11:13 /var/qmail/mailnames/example.com/mailbox/Maildir/subscriptions
Incorrect permissions on the mentioned folders.
Connect to the server via SSH.
Set the permissions of the affected directory to the correct one (see the error message - here the required user and group is
# chown popuser:popuser /var/qmail/mailnames/example.com/mailbox/Maildir/subscriptions