Plesk for Windows
kb: bug
ABT: Group A
Applicable to:
- Plesk for Windows
Symptoms
Upgrade started in Web UI (Tools & Settings > Updates and Upgrades) gets stuck:
CONFIG_TEXT: Installation started in background
Installing packages
Installing MySQL 5.7 server...
Configuring MySQL 5.7 server...
Cause
Bug with ID #PPPM-8507 which will be fixed in future Plesk versions
Resolution
As a workaround, use the console version of Plesk Installer. To do so:
-
Connect to the server via RDP;
- Kill all Plesk Installer processes in Task Manager:
-
Launch the following command in CMD:
C:\> plesk installer --console
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