- Plesk for Linux
License is in grace period even though it was updated:
PLESK_WARN: Warning: You are currently operating within the grace period of your product license. To update your product license, select the Retrieve Keys option on the License Management page.
While trying to retrieve/install keys at Plesk > Tools & Settings > License Management (Plesk > Tools & Settings > Server information) the page loads until it fails with 504 Error.
After enabling debug, in
/var/log/plesk/panel.logit can be seen that the license update stops on the following step:
CONFIG_TEXT: DEBUG [util_exec] [5af1e640d2247] Starting: sysinfo df-full, stdin:
df (disk free)can be found:
# ps aux | grep df
root 6806 0.0 0.0 18356 2012 ? S 06:46 0:00 /usr/local/psa/admin/bin/sysinfo df-full
root 7229 0.0 0.1 18356 4416 ? S 06:48 0:00 /usr/local/psa/admin/bin/sysinfo df-full
root 11409 0.0 0.1 18356 4424 ? S 12:55 0:00 /usr/local/psa/admin/bin/sysinfo df-full
root 13955 0.0 0.1 18356 4420 ? S 12:57 0:00 /usr/local/psa/admin/bin/sysinfo df-full
- df -h command hangs
df utility processes are hung and prevent the keys from retrieval and/or installing.
Reboot the server and try retrieving the keys again.
Note: it is not recommended to kill the hung df processes.