Symptoms
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ASP site hosted in Plesk shows:
CONFIG_TEXT: 500 Internal server error.
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The following error can be found in Plesk > Domains > example.com > Logs:
CONFIG_TEXT: GET / |198|800a0e78|Operation_is_not_allowed_when_the_object_is_closed. HTTP/1.1
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The following error can be found in Failed Request Tracing for a site:
CONFIG_TEXT: 413. -ASP_LOG_ERROR
LineNumber 198
ErrorCode 800a0e78
Description Operation is not allowed when the object is closed.
416. -MODULE_SET_RESPONSE_ERROR_STATUS
ModuleName IsapiModule
Notification EXECUTE_REQUEST_HANDLER
HttpStatus 500
HttpReason Internal Server Error
HttpSubStatus 0
ErrorCode The operation completed successfully.
Cause
Incorrect connection settings to the database server.
If the opening of the connection fails, the server continues processing code because the connection was opened. Thus operations on a closed object are performed.
Resolution
Generally, this issue is related to website coding or incorrect ASP.Net configuration/mappings.
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Change the website code to include the correct connection settings.
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Install the necessary ASP.NET version according to the Microsoft documentation.
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Make sure that all the requirements necessary for the website are met in the system.
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