Articles in this section

See more

Mail form or mail forwarding does not work on Plesk server: execve(/usr/lib/plesk-9.0/sendmail/sendmail.postfix) failed: Permission denied [13]

Avatar
Leonid Gukhman
Updated
Follow

Applicable to:

  • Plesk for Linux

Symptoms

  • Mail forwarding or mailing form on a website hosted in Plesk does not work.

  • The following error message can be found in /var/log/maillog:

    CONFIG_TEXT: sendmail[16679]: my_popen(): execve(/usr/lib/plesk-9.0/sendmail/sendmail.postfix) failed: Permission denied [13] sendmail[16679]: Unable to execute MTA

  • The permissions for /usr/lib/plesk-9.0/sendmail/sendmail.postfix file are set as follows:

    # stat /usr/lib/plesk-9.0/sendmail/sendmail.postfix
    Access: (0750/-rwxr-x---) Uid: ( 0/ root) Gid: ( 1010/postdrop)

Cause

Incorrect permissions on the Sendmail binary file.

Resolution

  1. Connect to the server via SSH.

  2. Change the permissions:

    # chmod 755 /usr/lib/plesk-9.0/sendmail/sendmail.postfix

Comments

0 comments

Please sign in to leave a comment.

Have more questions? Submit a request

Related articles