Plesk
kb: technical
ABT: Group B
Applicable to:
- Plesk
Symptoms
-
When running a scheduled fetch URL task the following error is shown:
CONFIG_TEXT: Error curl: (7) couldn't connect to host Unable to fetch URL example.com
-
Requests to example.com are filtered:
CONFIG_TEXT: # nmap -Pn example.com -p443
PORT STATE SERVICE
443/tcp filtered https
# nmap -Pn example.com -p80
PORT STATE SERVICE
80/tcp filtered http
Cause
Connectivity is blocked by a firewall.
Resolution
Open ports 80 and 443 on the server where the website example.com is hosted using the following article:
Which Ports Need To Be Opened for all Plesk Services to Work with a Firewall?
If there is no administrative access to the server contact it's authorities to allow connection.
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