- Plesk for Windows
Note: This article has the reference to the issue with the fix available:
- #PPPM-8499 "Many calls of gethostbyaddr at DB creation screen (as PPP-36689)"
- Plesk Obsidian Release Candidate 1.0 04 June 2019
When clicking Add New Database at Domains > example.com > Databases, the following error appears:
PLESK_INFO: HTTP Error 500.0 - Internal Server Error
C:\Program Files\Parallels\Plesk\admin\bin\php-cgi.exe - The FastCGI process exited unexpectedly
Remote MSSQL server is configured at Tools & Settings > Database Servers and hosts more than 20 databases.
There are more than 30 IP addresses at Tools & Settings > IP addresses.
This is a Plesk bug with ID PPPM-8499, which is planned to be fixed in future product updates.
As a workaround:
Connect to a Plesk server via RDP.
Create a copy of the file AbstractChecker.php located at
%plesk_bin%admin\plib(just paste this path to Windows Explorer).
Download the .zip file with the patch to Windows Server.
Unzip the file and put AbstractChecker.php to the folder
%plesk_bin%admin\plibinstead of the original file.