- Plesk for Linux
Backup task fails:
PLESK_ERROR: Unable to create dump
The following error can be found in
CONFIG_TEXT: DEBUG Unable to create dump: Can't locate object method "setMarkers" via package "Packer" at /usr/local/psa/PMM/agents/PleskX/PleskX.pm line 611.
Packer.pm file is outdated or corrupted.
Note: if you don't have root access to Plesk server via SSH, contact your hosting provider regarding the issue
1. Login to Plesk via SSH
2. Create a backup of the current file:
# mv /usr/local/psa/PMM/agents/PleskX/Packer.pm /usr/local/psa/PMM/agents/PleskX/Packer.pm.fix.bak
3. Copy Packer.pm file from a test server to
For Plesk Onyx 17.8:
# cd /usr/local/psa/PMM/agents/PleskX/
# wget https://support.plesk.com/hc/en-us/article_attachments/360004428194/Packer.pm
/usr/local/psa/PMM/agents/PleskX/Packer.pm will be overwritten during installing of Plesk micro-updates and it should be re-placed with patched one again.
If it does not help, check this article.