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File Manager is working slow when Windows Defender real-time protection option is turned on

Alexandr Redikultsev

Updated May 02, 2018 03:52

Applicable to:

Plesk Onyx for Windows

Symptoms

Domains > example.com > File Manager works slow.
Windows Defender real-time protection option is turned on in Start > Windows Defender > Virus and threat protection settings.

Cause

This is a Plesk bug #PPPM-8430 that is planned to be fixed in future Plesk updates.

Resolution

As a workaround, disable Windows Defender real-time protection:

Connect to the server via RDP.
Open Windows Defender:

Start > Windows Defender > Virus and threat protection settings
Disable Real-Time protection:

Additional Inforlation

File Manager loads very slowly
File Manager loads slowly on every domain on Windows server

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