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File Manager is working slow when Windows Defender real-time protection option is turned on

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Taras Ermoshin
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Plesk Onyx for Windows kb: bug ABT: Group B

Applicable to:

  • Plesk Onyx for Windows

Symptoms

  1. Domains > example.com > File Manager works slow.

  2. Windows Defender real-time protection option is turned on in Start > Windows Defender > Virus and threat protection settings.

Cause

This is a Plesk bug  #PPPM-8430 that is planned to be fixed in future Plesk updates.

Resolution

As a workaround, disable Windows Defender real-time protection:

  1. Connect to the server via RDP.

  2. Open Windows Defender:

    Start > Windows Defender > Virus and threat protection settings

  3. Disable Real-Time protection:

Additional Information

File Manager loads very slowly 

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