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Plesk shows General error: 1 Can't create/write to file 'C:\Program Files (x86)\Parallels\Plesk\MySQL\Data\#sql12bc_252_0.MYI' (Errcode: 28), query was: DESCRIBE `sessions`

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Renan Genova Ferreira
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Plesk for Windows kb: technical ABT: Group A

Applicable to:

  • Plesk for Windows

Symptoms

  • Plesk UI shows the following error:

    CONFIG_TEXT: ERROR: Plesk\Exception\Database: DB query failed: SQLSTATE[HY000]: General error: 1 Can't create/write to file 'C:\Program Files (x86)\Parallels\Plesk\MySQL\Data#sql12bc_252_0.MYI' (Errcode: 28), query was: DESCRIBE sessions

    Additionally, an exception has occurred while trying to report this error: Zend_Exception
    No entry is registered for key 'translate' (Mysql.php:53)

  • No free disk space left on C:

    Untitled__1_.png

Cause

Due to the lack of disk space, MySQL is not able to create temporary files, and, as a result, unable to execute a query.

Resolution

Free the disk space or contact service provider to allocate more.

Note: In the case displayed on the screenshot the disk space is lower than the minimum recommended. For minimal hardware requirements refer to Official Documentation.

Comments

2 comments

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    Sreehari

    I have sufficient free space on the C-Drive but its still showing the similar error and its intermediate. Sometimes the panel is loading fine and sometimes its not. Is it really due to only lack of free space?

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    Lev Iurev

    @Sreehari In order to identify the reason please contact our support.

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