On website hosted at Plesk, all requests containing "/icons" are redirected to the "/usr/share/httpd/icons/" (or to "/usr/share/apache2/icons/") folder

Symptoms

• The /icons folder is presented under domain home directory and the file, e.g. test.png, exists in the /icons folder.

• The page http://example.com/icons/test.png shows the following error appears:

  CONFIG_TEXT: Server Error
  404
  Page Not Found

Cause

All requests containing /icons are redirected to the /usr/share/httpd/icons/ (or to /usr/share/apache2/icons/) folder.

This redirect is defined by default in Apache configuration file.

Resolution

Disable the Apache redirect:

• for CentOS-based systems:

  1. Connect to the server via SSH.

  2. Make a backup of the /etc/httpd/conf.d/autoindex.conf file:

     # cp /etc/httpd/conf.d/autoindex.conf /etc/httpd/conf.d/autoindex.conf.back

  3. Comment the row below in the /etc/httpd/conf.d/autoindex.conf file:

     # cat /etc/httpd/conf.d/autoindex.conf | grep "Alias /icons/"
     
     [BEFORE]
     Alias /icons/ "/usr/share/httpd/icons/"
     
     [AFTER]
     #Alias /icons/ "/usr/share/httpd/icons/"

  4. Reload Apache service:

     # service httpd reload

• for Debian-based systems:

  1. Connect to the server via SSH.

  2. Make a backup of the /etc/apache2/mods-available/alias.conf file:

     # cp /etc/apache2/mods-available/alias.conf /etc/apache2/mods-available/alias.conf.back

  3. Comment the row below in the /etc/apache2/mods-available/alias.conf file:

     # cat /etc/apache2/mods-available/alias.conf | grep "Alias /icons/"
     
     [BEFORE]
     Alias /icons/ "/usr/share/apache2/icons/"
     
     [AFTER]
     #Alias /icons/ "/usr/share/apache2/icons/"

  4. Reload Apache service:

     # service apache2 reload