- Plesk Onyx for Windows
Unable to create subscription in Plesk. The following error is shown in Plesk UI:
PLESK_ERROR: Error: System user update is failed: Unable to create system user: Unable to execute usermng: A member could not be added to or removed from the local group because the member does not exist. (Error code 1387) at Unable to add the member (johndoe) to the group (psacln) at (UserManagement::LocalGroup::addMember line 77) at addMember(psacln, johndoe)(UserManagement::LocalGroup::addMember line 80) at execute console command --add(vconsoleapp::start line 93) at execute "C:\Program Files (x86)\Plesk\admin\bin\usermng" --add "--name=johndoe" "--password=*" "--home=D:/vhosts/example.com"(vconsoleapp::run line 110) (Error code 1)
Username of system user (johndoe) specified for new subscription is equal to "Computer name" at Control Panel > System and Security > System.
Plesk bug PPPM-9949 that will be fixed in further Plesk updates.
Create subscription with system user with another name.