On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Additional FTP user displayed as the owner of all subscription's content.

Follow

Comments

2 comments

  • Avatar
    Wouter Cypers

    In my case, I had to do the opposite: rename the system user in Domains > example.com > Web Hosting Access.

    0
    Comment actions Permalink
  • Avatar
    Alexander Sidow

    When you use several usernames with the same UID the behaviour in any Linux might become unspecified. We had issues in the past with sudo and cron. Probably programmers do assume a 1:1 relationship between user and UID.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request