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User is being periodically logged out from Plesk when navigating between the Plesk interface tabs

Alexandr Zubtsovsky

Updated April 12, 2018 15:08

Applicable to:

Plesk for Linux

Symptoms

User is being periodically logged out from Plesk when navigating between the Plesk interface tabs.

Public IP address of client computer (from user connects to Plesk) is being constantly changed.

Cause

Plesk settings does not allow logon sessions from multiple IP addresses.

Resolution

1. Log into Plesk UI.

2. Open Tools & Settings > Session idle time and enable option Allow IP address changes during a single session.

3. Click OK.

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