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User is being periodically logged out from Plesk when navigating between the Plesk interface tabs

Alisa Kasyanova

Updated July 31, 2018 19:13

Applicable to:

Plesk for Linux

Symptoms

A user is being periodically logged out from Plesk when navigating between the Plesk interface tabs.
Public IP address of the computer from which user connects to Plesk is being constantly changed.

Cause

Plesk settings do not allow one login session from multiple IP addresses.

Resolution

1. Log into Plesk UI.

2. Open Tools & Settings > Session idle time and enable option Allow IP address changes during a single session.

3. Click OK.

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