- Plesk Onyx for Linux
Unable to reach websites or domains web-statistics from specific IP address (for example 203.0.113.2):
From other IP's websites work correctly.
Fail2ban is installed
IP address 203.0.113.2 is marked as banned in Plesk > Tools & Settings > IP address banning > Fail2Ban > Banned IP Addresses
Add IP address 203.0.113.2 to the trusted IP in the Fail2ban.
- Go to Plesk > Tools & Settings > Fail2ban
- Click to "Banned IP addresses" panel.
- Find and select banned IP address 203.0.113.2 in the list.
- Click to "Move to Trusted IP's" button.