Applicable to:
- Plesk for Windows
Symptoms
MailEnable Webmail is not accessible:
CONFIG_TEXT: 401 - Unauthorized: Access is denied due to invalid credentials.
Cause
Incorrect permissions for MailEnable Webmail DocumentRoot folder
Resolution
- Connect to the server via RDP
- Launch MailEnable repair utility from command prompt:
C:\> "%plesk_dir%\Mail Servers\Mail Enable\Bin\MEInstaller.exe"
- Select option 2. Web application reconfigure and proceed with repair procedure:
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