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The customer is unable to add PostgreSQL database. Drop-down menu with the database server selection is absent:
PostgreSQL database for the same subscription can be added by the server administrator.
The number of available database resources is sufficient in Subscriptions > example.com > Account > Customize > Resources.
Database server selection is switched off in Subscriptions > example.com > Account > Customize > Permissions:
Service Plan on which subscription is based was removed before PostgreSQL installation. As a result, a default server for PostgreSQL is not defined for the subscription.
Default server for PostgreSQL is not defined for the subscription, and the subscriber does not have sufficient permissions to select it.
Log into Plesk, switch the subscription to existing Service Plan and made sure that one of the following conditions are applied:
Database server selection directive is enabled in Service Plans > plan_name > Permissions > Show more available permissions.
Default PostgreSQL database server is defined in Service Plans > Default > Hosting Parameters > Default Database Server