- Plesk for Linux
When a client tries to log in to Plesk via WHMCS at Services > My Services > active_service_name > Open Control Panel, the following error appears:
PLESK_ERROR: No results to display: You have entered incorrect username or password.
A Plesk login page is shown.
The following error appears in In /var/log/plesk/panel.log:
CONFIG_TEXT: ERR [panel] [Action Log] Failed login attempt with login 'jdoe' from IP 203.0.113.2
Different passwords are specified on Plesk and WHMCS sides.
Log in to WHMCS as a client.
- Navigate to Services > My Services > active_service_name > Change Password.
Specify a new password and save changes.
Make sure that it is possible to login to Plesk at Services > My Services > active_service_name > Open Control Panel.