kb: how-to
Question
Why /var/www/vhosts/example.com/httpsdocs home directory is used by site instead of /var/www/vhosts/example.com/httpdocs/?
It leads to below error in /var/www/vhosts/system/example.com/logs/error_log:
CONFIG_TEXT: AH01276: Cannot serve directory /var/www/vhosts/example.com/httpsdocs/: No matching DirectoryIndex (index.php) found, and server-generated directory index forbidden by Options directive
Answer
Compatibility mode is enabled for the legacy option in Domains > example.com > Hosting Settings. Check Site shows 403 Forbidden error via HTTPS for more information. Once the mode is disabled, the operation cannot be reverted.
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