- Plesk Onyx
- Unable to import design template in the Presence Builder. The following error appears:
PLESK_ERROR: The design template could not be imported because of an error.
- Html code of a preset.json file in design template contains """.
This is a bug in Presence Builder with internal ID #PPB-4555.
As a workaround, follow the steps:
- Open the archive of the design template
preset.jsonwith any text editor, for example use notepad
- Manually delete
- Import design template to Presence Builder website.